Last Modified: 06 May 2026
Can I cancel or modify my order after placing it?
You can request cancellation or order modification before your order is dispatched.
Once the order has been packed or shipped, cancellation or modification may not be possible.
How to cancel an order?
To request cancellation, please contact us as soon as possible with your order number.
Email: care@alienavatar.in
Phone: +91 98998 89090
Cancellation Charges
If the order is cancelled before dispatch, no cancellation charges will apply.
If the order has already been shipped, shipping or return charges may be deducted from the refund amount.
Refund After Cancellation
Approved refunds will be processed within 5–7 business days to the original payment method.